Musings on the Nodes4All Flap
It’s been said that this is not really the DAO’s problem or PNF’s.
Yes, but.
Shoddy and unfair treatment by a staking service of customers, to say nothing of losing their money - I am not saying whether any of that happened here - creates bad will. It can tarnish POKT’s reputation by association and hurt the project’s success by deterring investment.
PNF’s exemplary response appears to recognize this.
Zak, on behalf of PNF, set up and is active on the Nodes4All channel under Community Chat on the Pocket Network Discord server where investors can communicate with N4A. In addition, he has invited those who feel wronged to reach out “with more details and we can take it from there.”
N4A Offering Refund
I also note, to N4A’s credit, that as soon as it shut down (Oct. 2) it advised stakers to fill out a refund form. A little over a month later, however, it stopped responding, causing stakers understandable jitters. But later (Dec. 23 post, above), N4A said that it is “committed to doing the right thing by anyone still affected.” And N4A’s Henry Habgood has been addressing customer concerns in the new N4A Discord channel.
Stakers not yet reimbursed recently have been asked to sign a new form titled “Time-Limited POKT Token Staking Program Refund Offer.” But the offer expires tomorrow (Jan. 31). Has N4A successfully contacted all affected investors as would seem to be its onus under the circumstances (contact info was required in the original staking agreement)? If not, extensions are warranted. (A copy of the refund-offer form is appended at the end of this post.)
Of concern, the offer stipulates that anyone who applies for a refund thereby agrees to waive any claim against the company even if they get no refund. What’s more, refund requesters must agree not to join a lawsuit against the company and not even “disparage” the company in “any medium” (e.g., Discord or in this thread) or risk a penalty of not less than $10k. This seems heavy handed.
Even More Troubling
Even more troubling, the offer stipulates repayment in USDC at a token price of $0.15 when the actual price is now fluctuating well above that. No reason has been given for not returning investors their actual staked POKT. A possible justification is the alleged theft of POKT by an employee “as the pool was shutting down” (Dec. 23 post, above).
Notably, however, no evidence of theft has been produced. N4A did not respond to @RawthiL’s post (Dec. 23, above): “Could you give us the address of the stolen wallets so we know if we are dealing with stolen coins."
Revisit N4A Case at End of February
Also concerning, there are outstanding refund requests that date from the time that N4A was returning POKT tokens. Why should these customers have to accept a loss-inducing refund in USDC as a result of N4A’s delay, months long in some cases, in processing their requests?
As N4A has given investors till tomorrow to apply for relief, let’s revisit this matter at the end of February. At that time, we can determine whether everyone impacted has received a fair refund and whether any action by the DAO may be warranted.
Creating a Safe Investment Environment: Call to Action
That a need was felt to go public with this issue is unfortunate. But it’s a call to action. Steps must be taken to make Pocket Network a safe and welcoming place to invest. I am preparing an initiative. If you run a staking service or are a lawyer versed in contract law, or just want to contribute ideas, DM me.
Zak says “I feel for anyone who has lost funds,” observing that “crypto can be a harsh place sometimes.” In my view we should do what we can to ensure that POKT Network is not a “harsh place” for investors.
NOTE: @zaatar did not stake with N4A, and does not operate a staking/pooling service or hold shares in any such service
N4A’s Time-Limited POKT Token Staking Program Refund Offer Form: