# Help

**URL:** https://forum.pokt.network/c/help/51.md?page=1

[Latest](https://forum.pokt.network/latest.md) · [Categories](https://forum.pokt.network/categories.md) · [Tags](https://forum.pokt.network/tags.md)

**Page:** 2

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## [Pokt RPC url on Mumbai has issues with getBalance call](https://forum.pokt.network/t/pokt-rpc-url-on-mumbai-has-issues-with-getbalance-call/2684)

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**Author:** [@enzoferey](https://forum.pokt.network/u/enzoferey)\
**Replies:** 2\
**Last updated:** [April 18, 2022, 11:03pm UTC](https://forum.pokt.network/t/pokt-rpc-url-on-mumbai-has-issues-with-getbalance-call/2684 "2022-04-18T23:03:11Z")

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Hi ! With the following code snippet: const provider = new ethers.providers.JsonRpcProvider( "https://poly-mumbai.gateway.pokt.network/........" ); const balance = await provider.getBalance( "0x9A71F3..........…

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## [How do I move my Pocket to Okcoin?](https://forum.pokt.network/t/how-do-i-move-my-pocket-to-okcoin/2780)

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**Author:** [@WealthRise8](https://forum.pokt.network/u/WealthRise8)\
**Replies:** 1\
**Last updated:** [April 18, 2022, 10:59pm UTC](https://forum.pokt.network/t/how-do-i-move-my-pocket-to-okcoin/2780 "2022-04-18T22:59:36Z")

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Hi, I want to transfer my POKT wallet earnings to Okcoin but Im not sure how to do this? Can someone help? Thank you. John

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## [Polygon Public RPC - cannot connect with Metamask](https://forum.pokt.network/t/polygon-public-rpc-cannot-connect-with-metamask/2582)

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**Author:** [@otyx](https://forum.pokt.network/u/otyx)\
**Replies:** 2\
**Last updated:** [April 5, 2022, 6:49am UTC](https://forum.pokt.network/t/polygon-public-rpc-cannot-connect-with-metamask/2582 "2022-04-05T06:49:57Z")

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G’day, This is probably a problem local to my machine, but I am unable to get to the bottom of the issue. I am using the public rpc docs to set up metamask for the pocket network public RPCs. It has worked for Ethereum…

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## [Secure URL to Relay Chain?](https://forum.pokt.network/t/secure-url-to-relay-chain/2321)

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**Author:** [@KaanS](https://forum.pokt.network/u/KaanS)\
**Replies:** 1\
**Last updated:** [March 19, 2022, 6:29am UTC](https://forum.pokt.network/t/secure-url-to-relay-chain/2321 "2022-03-19T06:29:22Z")

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Hi, We are trying to set up our node and in Set Relay Chains and we are stuck.(https://docs.pokt.network/home/paths/node-runner#set-relay-chains) What will we write here inside \<Secure URL to relay chain???\> Thanks. …

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## [Bsc rpc](https://forum.pokt.network/t/bsc-rpc/2573)

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**Author:** [@cryptic200](https://forum.pokt.network/u/cryptic200)\
**Replies:** 0\
**Last updated:** [March 15, 2022, 8:33am UTC](https://forum.pokt.network/t/bsc-rpc/2573 "2022-03-15T08:33:35Z")

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BSC portal does not work, it never loads, and always pops the "try again or switch network " option. Was wondering if anyone else experience this and knows how to fix this? \*Node Support

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## [Staking help](https://forum.pokt.network/t/staking-help/2565)

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**Author:** [@Nick](https://forum.pokt.network/u/Nick)\
**Replies:** 4\
**Last updated:** [March 14, 2022, 6:49pm UTC](https://forum.pokt.network/t/staking-help/2565 "2022-03-14T18:49:54Z")

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I staked Pokt using my Pokt wallet. The transaction was confirmed and shows up on the tranche list. However in my wallet it shows that I have zero Pokt staked. Am I missing something? And where do I go to find my stak…

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## [Nodes](https://forum.pokt.network/t/nodes/2556)

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**Author:** [@thefrenchees](https://forum.pokt.network/u/thefrenchees)\
**Replies:** 1\
**Last updated:** [March 11, 2022, 7:44pm UTC](https://forum.pokt.network/t/nodes/2556 "2022-03-11T19:44:39Z")

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Hi, I was wondering if there was a website to see how many nodes there is on the network ?

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## [Alchemist crucible site not laoding with pokt rpc](https://forum.pokt.network/t/alchemist-crucible-site-not-laoding-with-pokt-rpc/2515)

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**Author:** [@DirtyDirk](https://forum.pokt.network/u/DirtyDirk)\
**Replies:** 2\
**Last updated:** [March 8, 2022, 8:33pm UTC](https://forum.pokt.network/t/alchemist-crucible-site-not-laoding-with-pokt-rpc/2515 "2022-03-08T20:33:00Z")

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app-support Description of your issue/situation The alchemist.crucible.wtf site wont show up properly when connected through pokt rpc Step by Step connect to the site via pokt, its not loading (goes to https://cruci…

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## [BSC RPC Correct?](https://forum.pokt.network/t/bsc-rpc-correct/2518)

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**Author:** [@dazcrypto](https://forum.pokt.network/u/dazcrypto)\
**Replies:** 0\
**Last updated:** [March 6, 2022, 8:10pm UTC](https://forum.pokt.network/t/bsc-rpc-correct/2518 "2022-03-06T20:10:44Z")

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Hi Peeps, Is the public BSC RPC url correct not having it when I try to add to metamask. Update: Works today strange However, times out when switching either to Polygon Pokt & BSC Pokt, ETH is ok Thanks Daz

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## [Help on reporting items, rewards and block producer numbers](https://forum.pokt.network/t/help-on-reporting-items-rewards-and-block-producer-numbers/2277)

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**Author:** [@twenty\_four](https://forum.pokt.network/u/twenty_four)\
**Replies:** 0\
**Last updated:** [February 8, 2022, 1:41am UTC](https://forum.pokt.network/t/help-on-reporting-items-rewards-and-block-producer-numbers/2277 "2022-02-08T01:41:42Z")

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Hi, I’m trying to figure out how to get the pokt earnt in each block, this includes relays and block producer rewards. What I’ve figured out so far is if I run pocket query account-txs I can get the relays earned in ea…

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## [Send transaction this.rpcProvider.send is not a function](https://forum.pokt.network/t/send-transaction-this-rpcprovider-send-is-not-a-function/2259)

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**Author:** [@tanglin](https://forum.pokt.network/u/tanglin)\
**Replies:** 0\
**Last updated:** [February 7, 2022, 9:45am UTC](https://forum.pokt.network/t/send-transaction-this-rpcprovider-send-is-not-a-function/2259 "2022-02-07T09:45:34Z")

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error: this.rpcProvider.send is not a function node :12.15 “@pokt-network/pocket-js”: “^0.7.1-rc”,

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## [Iam not able to load APP, getting following error message;](https://forum.pokt.network/t/iam-not-able-to-load-app-getting-following-error-message/2217)

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**Author:** [@NEOOM](https://forum.pokt.network/u/NEOOM)\
**Replies:** 3\
**Last updated:** [February 4, 2022, 10:44pm UTC](https://forum.pokt.network/t/iam-not-able-to-load-app-getting-following-error-message/2217 "2022-02-04T22:44:52Z")

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Hi there, Iam not able to load APP, getting following error message (though it shows my APP name for a while); “Something went wrong Oh no, the Portal has inexplicably closed! Click Reload to try opening it again. If …

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## [Node setup](https://forum.pokt.network/t/node-setup/2117)

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**Author:** [@cplotczyk](https://forum.pokt.network/u/cplotczyk)\
**Replies:** 2\
**Last updated:** [January 28, 2022, 11:51pm UTC](https://forum.pokt.network/t/node-setup/2117 "2022-01-28T23:51:17Z")

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Choose one of the following tags in the “optional tags” field to ensure that your request is shared to the appropriate Discord channel: node-support app-support Description of your issue/situation I had a few issues. …

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## [Fast Polygon RPC endpoint](https://forum.pokt.network/t/fast-polygon-rpc-endpoint/2070)

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**Author:** [@moltam89](https://forum.pokt.network/u/moltam89)\
**Replies:** 2\
**Last updated:** [January 26, 2022, 2:42pm UTC](https://forum.pokt.network/t/fast-polygon-rpc-endpoint/2070 "2022-01-26T14:42:29Z")

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Hi, I’m working on an app for which it is crucial to make transactions confirmed on the Polygon chain as fast as possible. I’m watching my transactions on https://explorer.blocknative.com/, right now with a free RPC en…

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## [Send tx error](https://forum.pokt.network/t/send-tx-error/2046)

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**Author:** [@peter\_ze](https://forum.pokt.network/u/peter_ze)\
**Replies:** 1\
**Last updated:** [January 25, 2022, 4:57am UTC](https://forum.pokt.network/t/send-tx-error/2046 "2022-01-25T04:57:54Z")

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I follow this step to send the transaction on the testnet： https://docs.pokt.network/js/guides/quickstart But an error message was returned { “code”: “0”, “message”: “{"codespace":"sdk","code":2,"message":"ERROR:…

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## [Wallet Passphrase has a bug!?](https://forum.pokt.network/t/wallet-passphrase-has-a-bug/1829)

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**Author:** [@samwithacoin](https://forum.pokt.network/u/samwithacoin)\
**Replies:** 12\
**Last updated:** [January 20, 2022, 6:38pm UTC](https://forum.pokt.network/t/wallet-passphrase-has-a-bug/1829 "2022-01-20T18:38:16Z")

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I could not open import my wallet with the json file and my passphrase, the app doesen’t recognise my passphrase anymore. → First I thought I accidentally modified my passphrase, but now I encountered another similar p…

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## [Ethereumetl tool fails when using eth-archival node endpoint](https://forum.pokt.network/t/ethereumetl-tool-fails-when-using-eth-archival-node-endpoint/1739)

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**Author:** [@0xPeter](https://forum.pokt.network/u/0xPeter)\
**Replies:** 3\
**Last updated:** [January 14, 2022, 8:24pm UTC](https://forum.pokt.network/t/ethereumetl-tool-fails-when-using-eth-archival-node-endpoint/1739 "2022-01-14T20:24:37Z")

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Choose one of the following tags in the “optional tags” field to ensure that your request is shared to the appropriate Discord channel: node-support app-support Description of your issue/situation Running ethereumetl …

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## [Set txfeecap - polygon](https://forum.pokt.network/t/set-txfeecap-polygon/1520)

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**Author:** [@moltam89](https://forum.pokt.network/u/moltam89)\
**Replies:** 9\
**Last updated:** [January 14, 2022, 5:51pm UTC](https://forum.pokt.network/t/set-txfeecap-polygon/1520 "2022-01-14T17:51:37Z")

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Hey guys, Does anyone know how to set the txfeecap? I’m on polygon, and got a similar error like this: \[tx fee (2.11 ether) exceeds the configured cap (1.00 ether)\] I’m not sure if there is anything I could do, I foun…

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## [Improving the Failed Requests Dashboard for Devs](https://forum.pokt.network/t/improving-the-failed-requests-dashboard-for-devs/1107)

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**Author:** [@twiesenberg](https://forum.pokt.network/u/twiesenberg)\
**Replies:** 0\
**Last updated:** [September 7, 2021, 4:17pm UTC](https://forum.pokt.network/t/improving-the-failed-requests-dashboard-for-devs/1107 "2021-09-07T16:17:10Z")

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Choose one of the following tags in the “optional tags” field to ensure that your request is shared to the appropriate Discord channel: node-support app-support Description of your issue/situation I’m developing a Pyt…

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## [Tough time getting started](https://forum.pokt.network/t/tough-time-getting-started/924)

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**Author:** [@keusmchs](https://forum.pokt.network/u/keusmchs)\
**Replies:** 3\
**Last updated:** [April 6, 2021, 9:04pm UTC](https://forum.pokt.network/t/tough-time-getting-started/924 "2021-04-06T21:04:36Z")

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Update: I might not have started in the right place. Comparing docs with the Youtube version to make sure no prereqs missed. Update 2: I’ve gone through what’s available on the site (many pages are generic placehol…

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## [Connecting to external blockchain (e.g. Bitcoin or Ethereum)](https://forum.pokt.network/t/connecting-to-external-blockchain-e-g-bitcoin-or-ethereum/291)

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**Author:** [@bulutcambazi](https://forum.pokt.network/u/bulutcambazi)\
**Replies:** 0\
**Last updated:** [September 14, 2020, 10:29pm UTC](https://forum.pokt.network/t/connecting-to-external-blockchain-e-g-bitcoin-or-ethereum/291 "2020-09-14T22:29:27Z")

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I am setting a testnet validator node. I followed the instructions and I have a working node. Now I want to create chains.json. At this point, I am a little bit confused. How do I connect my node to, say, BitCoin or Ethe…

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## [Docker bootstrap?](https://forum.pokt.network/t/docker-bootstrap/279)

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**Author:** [@relik](https://forum.pokt.network/u/relik)\
**Replies:** 1\
**Last updated:** [September 8, 2020, 3:52pm UTC](https://forum.pokt.network/t/docker-bootstrap/279 "2020-09-08T15:52:35Z")

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Hello, Has anyone bootstrapped the setup with Docker/Docker-compose or k8s? Looking to automate the deployment of a the pokt nodes + bitcoin core and maybe a few others. Cheers

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